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      <title>Hacking the Chatbot: Leaking PII Data and Cancel any Order Unauthorizedly</title>
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      <pubDate>Tue, 19 Aug 2025 00:00:00 +0000</pubDate>
      
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      <description>During recon on a large e-commerce target, I landed upon a domain with a pretty interesting chatbot functionality. It could manage orders, process cancellations, and hand you off to a live agent. Even better (or worse), when you were logged in, the bot “helpfully” pulled up your recent orders. Cool! This was all I needed to take a close look.
To keep things realistic, I bought an item as a guest with an email I control — call it victim-me.</description>
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